OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
FIDO SCAMMED ME IN SAMSUNG GALAXY S23 ULTRA DEAL
I bought a Samsung Galaxy S23 Ultra 256 GB Green in October 2023 from Fido Store at Robson Street, Vancouver. The deal fido showed me had a $16/month on discount on device balance. The plan they sold me was $84.91 X 24 months with a $16 discount, so ...
Resolved! Fido payment program showing different price at checkout.
So i have the offer for 0$ monthly s23 but when i want to check out it says the monthly installment is 63.38 isn't it supposed to be 0$ like advertised?
Communication goes wrong
I received a call from customer service yesterday saying that I can use the 29$/50GB plan to switch back to fido from virgin and keep the original phone number, but I received an email confirmation that it gave me a new phone number and the plan is 3...
Long distance charge
Hi my name is Seung.I've been a customer with Fido more than 10+ years. Recently my mother past away and I had to call my father long distance for emergency. After long distance call was made I found out my bill was 400 dollars and I was asking some ...
Missing Promotion for payment program promotion
Hello I just for an offer to upgrade from 60gb to 90 gb for the same price but when checking ACCOUNT CHANGE CONFIRMATION but when checking the new ACCOUNT CHANGE CONFIRMATION i dont see the Payment ProgramPromotion any more
