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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 185248 Views
  • 63 replies
  • 22 likes

Resolved! Possibility of getting new iphone from Apple

Hi, I currently have a phone plan with Fido and my phone is payed off. I was wondering if I can buy my phone from Apple (its a little bit cheaper and with black friday I will get a better deal on the device most likely) versus Fido and keep my existi...

ko19 by I'm a participant level 1
  • 495 Views
  • 1 replies
  • 0 likes

Poor Customer Service

I have ordered a cellphone ( Samsung Galaxy S22 Ultra) through the Fido website to upgrade my cellphone on September 11. It supposed to arrives within 2-5 business day but I have not received it after 50 days yet( October 31). I already lost lots of ...

AlirezaAla by I'm a participant level 1
  • 1097 Views
  • 4 replies
  • 6 likes

Apple Watch in 2022?

Fido, It's 2022. After buying an apple watch and paying almost 150 extra for cellular I am shocked and extremely dissapointed to hear Fido does not work with Apple Watches on LTE. Any plans for when this is going to happen? This is extremely infuriat...

jbasapatel by I'm a participant level 1
  • 34907 Views
  • 6 replies
  • 11 likes

Resolved! my cell phone

My 2 years contract is finish. I want to keep my phone. Can I make a new plan online ?I called611, but it is terible. I can't speak to a person .

mamaison3699 by I'm a participant level 3
  • 537 Views
  • 1 replies
  • 0 likes

S20 FE Certified Pre Owned

Hello, I ordered S20 FE Certified pre owned on 10th October, 2022 but, still no email / ETA. I talked with multiple reps / Ask Jack and got the same response, that we have received your order which is out of stock & back order is in process. I just w...

syedamir12 by I'm a participant level 2
  • 521 Views
  • 4 replies
  • 0 likes