OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Mobile Data
Hi every one, I'm using a Lenove S5 Pro but coulsn't connect it to the Fido mobile data... Any suggestion would be appreciated
I'm thinking of getting a new device
I've been thinking about the pixel 7 device and was wondering what people think about it. My last 3 devices have been Samsung and was looking for a better camera experience. Does anyone have an opinion on the pixel over Samsung? Devices are so expens...
Resolved! What is Fido WiFi?
iPhone 12 Pro. Fido is my cellular provider, but Bell supplies my Internet, Television and Home Landline. For the last few months, I am running out of Data and having to buy extra. Normally, I am at home on Bell Wifi most of the time. When I wake up ...
Bad service from Fido with Device offer
Hi There, I placed an order with Fido with 40$ per month mobile plan and $0 per month for Pixel 7a device for 24 months contract.I then realized I didn't input the apartment number on the order properly and called customer care to check if they can u...
New Device Order - in store pickup cancelled without any communication
Hi, I made an order for s23 ultra for in-store pickup. In the confirmation email I was advised to wait for "ready for pickup" email.After waiting for 3 days for the email, I contacted support through chat and was told that store had cancelled the ord...
