Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 191817 Views
  • 63 replies
  • 22 likes

Resolved! Cancel my reservation

Hi guysCan anybody helps me this issue.I got a reservation for Iphone 14 pro. They charged me 40$ for a reservation. But now I want to cancel that order.I tried to contact with Fido but they said I have to cancel by myself.It's so hard to cancel onli...

Layladinh98 by I'm a participant level 1
  • 907 Views
  • 3 replies
  • 0 likes

A bit misleading - “Like-New” device

I decided to take advantage of some of the great deals for Fido's CPO iPhone devices. There were some posts about battery health for some of these devices, so I thought I would pay extra for a "like-new" device to avoid this issue. Anxious and excite...

Drew94 by I'm a participant level 3
  • 3457 Views
  • 15 replies
  • 0 likes

Switching to new iphone

I've had an iPhone 7 since 2018. (Upgraded through Fido & it's all paid off). However, I wanted to purchase an new iPhone through the official Apple website, so would I have to manually update my device on my Fido account or will it automatically det...

Sebina by I'm a participant level 2
  • 827 Views
  • 4 replies
  • 0 likes