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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 220917 Views
  • 65 replies
  • 22 likes

Resolved! Recovering Pictures From A Stolen Phone

My buddy's phone got stolen and he has some very important pictures of his friends on there. It's a Samsung A5 I believe so is there anyway he can recover his pictures ?  He is older so he doesn't have email unfortunately 

Innovator by • I'm a participant level 1
  • 1397 Views
  • 1 replies
  • 0 likes

Resolved! Oneplus 7 pro

I am planning to buy a Onepls 7 pro and I noticed that Fido isn't listed on the oneplus website with the networks that are compatible with the phone. So I wanted to ask will the Fido sim work with the phone or not?

youssef4 by • I'm a participant level 1
  • 10965 Views
  • 3 replies
  • 0 likes

Charge On Bill - Not Mine

There is a charge for calling a taxi on my monthly bill which I did  not make.Is there a way to contact a real person at Fido to discuss this?

Gaylin57 by • I'm a participant level 2
  • 603 Views
  • 1 replies
  • 0 likes

Monthly fee

Dear Fido support Team, I just found my bill is incorrect for this month, my plan should $45/month, why I got the bill is $49 for this month? Please check and come back to me with thanks. B.rgds,Carmen 

Carmen_74 by • I'm a participant level 1
  • 641 Views
  • 1 replies
  • 0 likes
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