OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Poor service
Fido is the worst network I have ever used in my life. I will not encourage newcomers in Canada to subscribe to this useless providers. they make customers suffer at the expense of their staff's negligence and inexperiences.I have regretted using Fid...
Accessing bills past 18 months
Hello, I am a fido mobile customer, I would like to know how I could access my bills from the past 36 months. Online I see a limitation of only having access to the past 18 months. Thanks.
Resolved! Canceled fido account
I got my phone and fido sim in 2022 and then my husband take that may be he send that to his family back in india . Even sim was with him i was not using any thing bit it was on my name and account. Then due to mess in our realtion ship we never come...
Payment Program Promotion credit
Hello everyone,if I buy a new Samsung S23 128 GB phone under the Payment Program Promotion credit, it shows a 49$/month monthly fee. And also for 24 months. So, I want to know what happens after 24 months. Would I have to return the phone, or will th...
No service after porting my number from Bell to Fido
I got my new Fido SIM card today and it worked well with the temporary number. However, after I ported my old number from Bell to Fido, there has been no service (data, call, text) and it has been 6 hours. The status of my number transfer request is ...
