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I'm a participant level 1
I'm a participant level 1

I have been holding with a FIDO agent to reach to escalation since forever! the lack of availability does not speak positive to FIDO's customer service! could someone please connect with me  thank you.


Hello @Stace1 , sorry it's taking so long to connect with an agent. You may want to consider reaching out to fidosolutions on Twitter or Facebook to have a private messaging conversation with a Fido customer service representative. No waiting on the phone and more clarity with written messages. We're a community forum and not a venue for customer service support. We do our best but cannot access any accounts. All the best