OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Ipad Air 2 Tablet Easy Pay question
Over Retail price. Why?
Iphone 6s Mobile Data not working
Hello, I got my iPhone 6s last year September and noticed a few months later that my data hasn't been working.I went to Apple and they told me that it's most likely a carrier problem. I've tried removing the sim card, resetting networks setting, rese...
Resolved! Unlock
HiCan I get the unlock code for Samsung SGH-I337M?Thanks.
Resolved! Worst service from fido and Brightstar insurance
In June of 2018 I called Fido to inquire what the roaming fees were while my 15 year daughter was travelling in Greece with a youth travel group. While speaking with the agent, she also suggested I place insurance protection on my daughter's phone in...
Resolved! Using a used iphone
My husband has given me his old IPhone 6S. His plan was with Virgin Mobile. I have an iPhone 6 and I’m with Fido. What do I have to do to make the phone useable? We know how to transfer information over to his old SIM but what else do we have to do?
