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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205960 Views
  • 63 replies
  • 22 likes

Resolved! Huawei P20 lite

My wife has a Huawei P20 lite and is only getting about half of the pictures sent to her in text messages. I have gone through the settings and tried to set them as suggested here for android phones. However I have not found a post pertaining only to...

regger2019 by • I'm a participant level 3
  • 5332 Views
  • 5 replies
  • 0 likes

Resolved! iPhone 6s Battery Life

My iphone 6s which I bought from Fido July 2017, seems to have a depleted battery life. When plugged in, it shows no sign that it is charging, but if left plugged in for a whole day it might charge up to 30%. I pay my premium device protection monthl...

Abizzle by • I'm a participant level 1
  • 2026 Views
  • 1 replies
  • 0 likes

Worst experience with Brightstar

I lost my phone and contacted brighstar about it so they can send me a replacement device. They asked me to upload all the documents they require before releasing the phone. I went on their website and started a request and uploaded all the documents...

bhav by • I'm a participant level 1
  • 2742 Views
  • 3 replies
  • 0 likes

Resolved! Samsung Galaxy S10 availability

Hi.   With today's (Feb. 20) release of the Samsung Galaxy S10, when will Fido have it available for purchase?   As well, will the device come unlocked?   Thank you.

readytorock by • I'm helpful level 2
  • 14310 Views
  • 16 replies
  • 0 likes
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