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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 187899 Views
  • 63 replies
  • 22 likes

Resolved! Unable to Place Video Calling with My Samsung S8

Hey, I was promised voice over lte and video calling when i was switching to fido. I have never been able to place any video call. it disconnects right after i place the call and says "call ended". i have checked my setting and everything is enabled ...

JordanK by • I'm a participant level 2
  • 6666 Views
  • 9 replies
  • 0 likes

Resolved! Hardware Upgrade Confirmation Email

Good morning,   I ordered a new phone for an upgrade and have not recieved any confirmation email, nor can I find any sort of foot print that I even ordered said item. (which is beyond odd)   Is there a normal wait peroid or was my order lost in cybe...

Dvn by • I'm a participant level 2
  • 13010 Views
  • 18 replies
  • 1 likes
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