Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! System error when updating sim card online

Got a new Samsung S10 phone, upgrading from an old S5. Can't get the SIM card out of the old phone, so using the card sent with the new phone. When I try to upgrade the SIM online, keep getting "System error". Checked the card in the slot, no issue t...

Brightstar is a scam

Its a scam especially for iphone users. Don't get fido insurance as if you break your phone the part will be replaced by fake aftermarket china parts quality will be very bad plus you have to pay $190 for that cheap quality part. Fido should do bette...

Resolved! Fido OS upgrade

I have Samsung A8 and OS Upgrade Schedule says from Dec 12, Android P December SMR is available but from Dec 12, I have been trying to get it via System Update, it does not show up. I have Oct update till now.

Resolved! WILL FIDO PLEASE ADVISE....

When, and IF, they are EVER going to support the LATEST APPLE SMART WATCH?I have an iPhone X; I’ve been a loyal FIDO customer. I would prefer to stay a FIDO customer; however, the lack of this technology to support the Apple Smart Phone is going to b...

Can"t send sms, error code 127

I'm trying to send a text to a couple of ppl but I keep getting the error code 127

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Resolved! Will my phone work on the Fido network?

Resolved! System error when updating sim card online

Brightstar is a scam

Resolved! Fido OS upgrade

Resolved! WILL FIDO PLEASE ADVISE....

Can"t send sms, error code 127

Wrong Order Placed and Address Change

Samsung galaxy folder 2 compatability?

phone minutes

Europe roaming

FIDO ROAM with phone that doesn't support VoLTE