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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 204295 Views
  • 63 replies
  • 22 likes

Resolved! Iphone 7 Data network not working

Around midday yesterday the data network on my Fido Iphone 7 stopped working. I restarted my phone, removed my sim, reset my network and every other trick short of factory resetting my phone. The LTE or 3G symbols are still displayed but no data serv...

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Codytrew by I'm a participant level 2
  • 7043 Views
  • 8 replies
  • 0 likes

Resolved! Voicemail icon - Samsung S7 Edge

Dear Sir/Madam,Good Afternoon.Can you tell me how I can get the voicemail icon to appear on my phone when I receive a telephone message ?I look forward to your reply.Thank you. Vic, 

Vic051 by I'm a participant level 1
  • 1474 Views
  • 1 replies
  • 1 likes

Why No Breathing Crystal?

How come Fido doesnt offer the P30 Pro in Breathing Crystal color anymore? I Was just looking to upgrade but no one at Fido can get it for me or even find it anymore when all the other companies can offer it

AtMOS by I'm a participant level 2
  • 2174 Views
  • 3 replies
  • 0 likes

Poor cell reception

I just switched from a S7 to a S10plus and since switching I have huge cell phone reception issues when receiving calls. The voices cut in and out of hearing it is all crackly and I cannot decipher over 50% of what is being said. It is not too bad wh...

Glmilgrom by I'm a participant level 1
  • 2182 Views
  • 3 replies
  • 0 likes

Resolved! Huawei P30 Pro EMUI 10 update

As per the OS upgrade schedule the emui 10 is available starting Jan 14 but for some reason I still dont see it on my p30 pro. Any idea why?

Shahzan by I'm a participant level 2
  • 2519 Views
  • 2 replies
  • 0 likes