OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hi Fido, One of our company phones (Pixel 2) is experiencing dropped calls, clients cannot call the pixel 2, call get dropped. We tried resetting the phone to factory defaults without results. Can you please help us figure out if the issue is with FI...
I've read so many threads on this topic my face has started to hurt. I don't think I would have switched to Fido if I had known this was the case ahead of time, but here we are. I'm on a Samsung Note 8, Canadian model, that I initially purchased thro...
I can't buy a new phone online. I'm logged into my Fido account (I use your website to pay my bills all the time) but when it comes to buying a new phone, the process always stalls after selecting the new phone (Samsung Galaxy S10). First of all, the...
Hi..i can't seem to respond back to group MMS. My responses are all labelled "not delievered!" . I'm not sure what is the issue when my settings for group mms is turned on.Any solution?
I want to pay off my remaining 694$ device balance on my iPad contract and cancel my monthly 90$ payments that I pay for ( which includes the Data only plan + BYOP plan ) . Can I suspend all services after paying my device balance completely ?
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