OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Phone Upgrade with existing plan?
Is the option gone? If so, I'm not likely to remain a customer.
Resolved! to return phone bought under fido payment program
Hi I bought an iphone from fido online under fido payment program. the phone has been shipped and i was notified to pick up at purolator location. Actually I just found out today that i would be laid off by the end of the week and can't afford to kee...
Resolved! Return label
I recently purchased a new iPhone through Fido, I've already called in to ask for the return label, the man on the line told me he'd email it to me and never did. I'm still waiting...
Resolved! More Than 5 Days to Get a Phone?
I ordered a phone online last week to replace my badly broken one, and 5 business days later, nothing. On the website it says all online orders will delivered within 3-5 business days. I wrote in and got a generic response, saying you'll get an email...
When will my phone finally arrive?
The current phone I am using is very very slow, camera is broken etc. so it was important to me to get a phone that could arrive quickly. Part of my reason for choosing Fido for a new phone was that it said I would get the order within 5 business day...
