Phones and Devices - Page 251 - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

Conversations

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

My phone not shipped after 26 days

On black Friday I added another line and phone. Not received any information that the phone that a choose is out of stock.Called 3 times to talk to customer service and still waiting. I open a case on my last call on Dec/21 and the customer service t...

Device discount got removed

I got the deal for the pixel 5 during black friday.There's another new phone plan deal right now and I was told I could change to itSo I did it online but the confirmation shows that it removed the promotion discount for the device also ?

How to track call and text usage on fido.ca and fido app?

How to track call and text usage on fido.ca and fido app?

Pending Upgrade Status

Hello, I am wondering if I can get some help in regard to a phone upgrade status. My status says upgrade pending and has been saying this for a while now. Can you confirm if the following: /1. Is my order being processed or is there something wrong ...

Resolved! Phone upgrade cancellation

Hi, I put in an request for a phone upgrade yesterday. However, I would like to cancel the upgrade. How do I go about cancelling the upgrade?

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