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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206689 Views
  • 63 replies
  • 22 likes

Resolved! new sim card for another phone

hello there,i am a long time fido customer. i have an old Huawei Y300 phone that used Bell mobile prepaid network. i'd like to switch this phone to Fido if possible. what do i do?or should i simply buy a new sim card for this phone?due to this covid ...

BusyGrizzly by • I'm a participant level 2
  • 1937 Views
  • 3 replies
  • 0 likes

Ripped off with no answers.

I changed my address online. Ordered a new phone to go to my new address. Fido sent it to the old address. Some person frauded the system by signing for the phone under my name. It took 3 phone calls for Fido to admit they sent it to the wrong addres...

Filmwreck74 by • I'm a participant level 1
  • 1055 Views
  • 1 replies
  • 0 likes

Complaint - the worst service !!!

I would like to share my latest experience with Fido. This experience was the worst service experience I have ever encountered in Canada. On cyber Monday, I called Fido with the idea that I want to buy a new Samsung Note20 ultra 5G phone, enlarge the...

Dusan456 by • I'm a participant level 2
  • 1761 Views
  • 3 replies
  • 0 likes

Plan change

I am new fido customer they promise me 10$ discount on my account and after that on the same plan I got good deal and I activated that plan accidently now they are saying on this plan you can not get 10$ discount and it will charge me a lot more than...

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