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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206114 Views
  • 63 replies
  • 22 likes

Iphone 12 pro pre-order

I recieved a call from Fido and place an Iphone 12 pro order on Nov 20th. Supposed to recieved a confirmation email along with my tracking # within 2-3 weeks.There is NO email till now !Did you forget to send me either the device or an update about m...

Abc123456543 by • I'm a participant level 3
  • 3569 Views
  • 9 replies
  • 0 likes

Resolved! Wi-Fi Calling - IPhone XR - IOS 14.2

I can't enable Wi-Fi Calling on my Iphone.The error message I get is always the same "To allow Wi-Fi Calling on this account, contact Fido.". Can anybody help me? ThanksJ.R.

jrnicoleti by • I'm a participant level 3
  • 3034 Views
  • 7 replies
  • 0 likes

BRIGHT STAR IS USELESS SERVICE

I purchased devise protection plan and after few weeks I cracked my screen asked to changed my screen. They approved it and sent me lable but I got little busy and could not send my phone to them to get it fixed. (Still I was paying insurance amount)...

PRUTH by • I'm a participant level 1
  • 1049 Views
  • 1 replies
  • 0 likes

Online order

I ordered a new phone from Fido.ca Nov. 30. I still haven't received it. Where/who should I contact? How to get my phone? 

Nihado633 by • I'm a participant level 1
  • 1101 Views
  • 1 replies
  • 0 likes
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