Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190043 Views
  • 63 replies
  • 22 likes

Resolved! LG Velvet - Help Please!

I am new to Fido, and got the LG Velvet.  After only ever having Samsung, I am very happy but wondering if anyone out there has some advice or tips n' tricks for getting my Velvet set up and used to its full potential.  Anyone out there able to offer...

LuckyCanucky by I'm a participant level 1
  • 2137 Views
  • 2 replies
  • 0 likes

Resolved! Google 3a xl problem

I bought a google 3a xl on Amazon.ca because i broke my fido one. I would've bought a fido one but they use purolator to deliver and 99% of the time you need to go pick it up very far away. With the whole pandemic going, i had no fate in it.So just t...

Olivier2015 by I'm a participant level 2
  • 888 Views
  • 1 replies
  • 0 likes

Resolved! Dual SIM card on S10

I recently got an new S10 that will be payed off through Fido. I was wondering if it is possible to use the dual SIM card function with the Fido S10? I have two sim cards but the Fido S10 doesn't seem to allow for dual sim. Is there a way to unlock i...

Big_Z1 by I'm a participant level 1
  • 2073 Views
  • 1 replies
  • 0 likes

Resolved! Tracking order iPhone 12

Hi, I ordered the iPhone 12 3 days ago, I still haven't received any tracking order email. I only received the confirmation email of my order. How long does it take for me to receive the shipping/tracking information? Especially for the iPhone 12. 

Alann-22 by I'm a participant level 3
  • 1365 Views
  • 1 replies
  • 0 likes

False/ misleading advertising on special offers

Just wanted to know if anyone else has noticed or experienced the following:  When looking at device upgrades, I see that Fido is offering certain "promotions" by slashing the monthly costs of phones (while browsing the "upgrade my device" menu.)So I...

oc917 by I'm a participant level 2
  • 1818 Views
  • 2 replies
  • 0 likes