$45 service fee not waived

[Jen1231]

I received my first phone bill and saw that I was charged the $45 setup fee. I signed up for the current deal of $100 credit and waiving of the setup fee. I ordered my phone online. Why was I charged this fee?

[FidoAllan]

Hey @Jen1231! 

We invite you to contact us here so we can have a look into your account.