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$45 service fee not waived

Jen1231
I'm a Participant Level 1
I'm a Participant Level 1

I received my first phone bill and saw that I was charged the $45 setup fee. I signed up for the current deal of $100 credit and waiving of the setup fee. I ordered my phone online. Why was I charged this fee?

1 REPLY 1

FidoAllan
Moderator
Moderator

Hey @Jen1231

We invite you to contact us here so we can have a look into your account. Smiley