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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150372 Views
  • 50 replies
  • 22 likes

Resolved! Accepting Montreal incoming call from abroad

Hi!I am currently outside of Canada and accepted an incoming call from a Montreal number that was quite long. I have a Fido Pulse-10 GB Large so I was wondering whether or not I will be charged for accepting this call, even though it was a Montreal n...

tommy23 by I'm a Participant Level 1
  • 533 Views
  • 1 replies
  • 0 likes

Account Closed due to Fraud (Not contacted)

I ordered a Fido Sim card online, giving all my details accurately a few days ago. I received my chip this morning and started using it (making calls and browsing). After two hours, I didn't have any service on my phone and my app said that my accoun...

Kureigu by I'm a Participant Level 2
  • 662 Views
  • 3 replies
  • 0 likes

Resolved! Phone number not valid when setting up voicemail

I've had my Nexus 4 for a while, but I am just now setting up voicemail. I found my retrieval number from a post from 2013 and that seems to work. When I call it, it asks for me to put in my 10-digit phone number but when I do, it says the number is ...

McLeod894 by I'm a Participant Level 1
  • 10353 Views
  • 7 replies
  • 0 likes

Resolved! I am out of job and out of the country

Please, I need help.I want to downgrade my plan or even stop it completely. I am on a fido payment plan of $45/month, and I pay a phone bill(paying for a new phone) of $60/month. I am out of the country and I wont need wireless service till end of th...

nelson2000 by I'm a Participant Level 2
  • 681 Views
  • 2 replies
  • 0 likes

Upgrade pending

Hi, I have tried upgrading my device and it did say that it successful but it still shows the upgrade pending sign. Can please someone help me with this?