Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206204 Views
  • 63 replies
  • 22 likes

Device upgrade

I ordered an iphone 12 mini via the fido payment program 2 months back. I received a confirmation email and went to the store to collect the device. The representative in the outlet refused to give me the phone as she could not enter my details in th...

Pragith by • I'm a participant level 1
  • 932 Views
  • 1 replies
  • 0 likes

Problem for calling

Dear FIDO Team,I recently moved from India to Canada. I have purchased a FIDO sim as Shopper suggested that it will work fine on my phone. But when I inserted the sim in my phone, the Internet was working fine, but I am not able to do any call and if...

Lakshay78 by • I'm a participant level 1
  • 861 Views
  • 2 replies
  • 0 likes

iPhone 13 Delivery Issue

Last week (Nov 11, 2021) I decided to upgrade my current iPhone to a new iPhone 13 128Gb. I went to a retail store and I also called 611 to understand what my options were. In both cases, I received the same pricing options and I finally decided to o...

a_mp by • I'm a participant level 1
  • 1246 Views
  • 1 replies
  • 0 likes

Black Friday Deal not working

The iPhone 12 mini Black Friday deal is not working.  The price is higher than advertised.  I have reported it to Fido. Hopefully it gets fixed soon.  

KerriS27 by • I'm a participant level 2
  • 1191 Views
  • 2 replies
  • 0 likes
Copyright © 2024 Khoros, LLC