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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150520 Views
  • 50 replies
  • 22 likes

Unable to delete voice messaages

Has the voice mail system been modified in the past few days? I used to be able to delete messages after listening to them by pressing 7, but now I just get "that key isn't active" when I do that. I'm also getting an alert on my phone telling me that...

dfkettle by I'm a Participant Level 2
  • 675 Views
  • 3 replies
  • 0 likes

Resolved! 24 month Pulse Plan, Buying a Phone

I have an iPhone 7, I bought it via a pulse plan in October 2016. I paid a lump sum, and I think I paid $25 a month for 2 years to pay it off over 2 years. The plan finished in October 2018. Why didn't my bill reduce by $25 as I have paid the phone o...

AndrexT by I'm a Contributor Level 1
  • 1215 Views
  • 4 replies
  • 1 likes

Change to existing plan causing problems...

I have been with Fido for approximately four years I just recently signed on with a new two-year contract.With this contract there were two new phones and a new line added.Today I received a phone call from Purlator. They expressed that they had an i...

Pjb1 by I'm a Contributor Level 1
  • 757 Views
  • 4 replies
  • 0 likes

Update for Samsung S10 plus

Hi, the OS update chart is showing the Samsung S10 plus is scheduled for an update on July 29 but I've checked many times and still nothing. I'm just wondering if it was pushed back?

TomI by I'm a Participant Level 3
  • 1172 Views
  • 4 replies
  • 0 likes

Resolved! 2019 Samsung Galaxy LTE 10.1 tablet phone???

i have a samsung phone with Fido and 8  gig plan...I bought Galaxy LTE tablet..im pretty surethe sim out of cell would insert and then i could use my tablet,but its a bit large to put in hip pocket...i want to use the tablet as a phone some times wit...

Mikeej8 by I'm a Contributor Level 2
  • 1068 Views
  • 3 replies
  • 0 likes