Hi, I ordered a new phone with a plan online (new line) today(sunday) but I am not sure if the order went through. I don't see any thing added to my fido account. I did not receive any confirmation mail as yet. Could you please confirm if my order got placed or not. Thanks
"contact customer service'" 🤣🤣 What customer service??
I ordered my new phone Monday, received the email confirmation but never received shipping confirmation (nor the phone). I have spent (wasted) 2 hours attempting to get thru to 'jack' or anybody else and (1) jack ends the chat session or (2) the call disconnects!.
Not quite sure what happened to Fido but I may have to go back to Bell. And their CSR were why I came to Fido!