Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Upgrade pending

Hi, I recently upgraded my phone but when I finished the process, I did not receive any confirmation emails about the upgrade. It usually sends me an email a few hours after that but not this time. When I go back and check my phone upgrade, it show...

Did not receive the tracking number

I didnt received my tracking number of my order which was iphone 11 128gb black.

Fido account still suspended even after restarting my device

I had a past due balance that was paid off through credit card on the app. I was told to restart my device and my service would be restored but it is still suspended. What do I do? How do I contact Fido credit operations to restore service?

Other network outgoing calls failed

Since this morning i cannot call my friends of other network - showing "call failed" all the time and with my family using Fido - it takes a long time to conmect a call. what's going on FIDO?

Unable to Call the Other Service Provider Numbers

I am living in Etobicoke, Toronto Area and i am not able to make any calls to the other service provider phone numbers.its is only working for the Fido Numbers.

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Resolved! Will my phone work on the Fido network?

Upgrade pending

Did not receive the tracking number

Fido account still suspended even after restarting my device

Other network outgoing calls failed

Unable to Call the Other Service Provider Numbers

Wrong charge on my bill

Exchange my Samsung s24 Ultra to Pixel 9 pro xl

I got a new Samsung Galaxy S24FE like a week ago. ...

Charged when the order didn't go thru

Wrong Order Placed and Address Change