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Refund of overpayment

ankur_12
I'm a Participant Level 1
I'm a Participant Level 1

I have paid the monthly bill twice as app was showing error while I was paying the bill. Then I come to know that amount got deducted twice from my credit card. What should I do to get the refund?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @ankur_12,

 

Welcome to the community!

 

Any overpayment will stay on your account as a credit and will go towards your next invoice, it's not worth your time contacting customer service for them to process a refund it's best to just leave it and it will go towards your next invoice.