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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148058 Views
  • 50 replies
  • 22 likes

Change service provider and paying out balance of device

My plan has 3 months left with a device balance of $106 that at the time was considered a free phone which does not show up on my bill that I have to pay for. I understand the new plans charge for the plan and the device.on the bill. With Black Frida...

LexusBC by I'm a Participant Level 3
  • 604 Views
  • 2 replies
  • 0 likes

iPhone 12pro pacific blue 256gb

Hi I'm have been ordered my iPhone 12 pro 2 weeks, but I'm still not receive the shipping information. Could I know when I can get it, I'm hoping I can receive it before Christmas.

Upgrade device to Iphone 12 mini

I placed my order November 19 evening for an upgrade to the Iphone 12 mini, i received an email saying processing order and as of now I haven't received any order confirmation or ETA. Please advise of the back order times.

Zaracv88 by I'm a Participant Level 1
  • 295 Views
  • 1 replies
  • 0 likes

Order

I placed a order in Nov 14 and haven't received anything I go on the site to my number and it says order processing but nothing is happening. I've tried to go in the chat and for days it says there are no agents what's happening ? Very frustrating.

Cooper6919 by I'm a Contributor Level 1
  • 485 Views
  • 4 replies
  • 0 likes

Resolved! Phone Price Protection?

Hi! Is there any price protection for pre-owned devices financed through Fido? Say I purchase a certified pre-owned Galaxy S10 from Fido and use Fido's 24 month financing to pay for it, and Fido's listed price for the same device drops, can my financ...

Andu by I'm a Participant Level 2
  • 639 Views
  • 3 replies
  • 0 likes