OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Bright Star is a Scam
I have been a Fido Customer since 2005, I have had different numbers and multiple phone lines with them over the years. The thing really bothers me is If you are going to provide a service then as an organisation, you must take responsibility to ensu...
No Customer Service
Ordered new phone November 25th. Was told it would take 3-5 business days. Still hasn't shipped as it's back ordered. Upon ordering, was given the option to pick up. Can I just go pick up the phone now instead of waiting for it to ship??Can't call cu...
Cannot find my device un the Fido.ca/trade page to trade my device
Hi,I would like to trade my phone but cannot find it in the category list of fido.ca/tradeMy phone is a Samsung S10eCan I visit a service outlet to have the trade done or is it only online? Thank you,
Resolved! Ordered iPhone 14 pro max 256 GB Deep Purple
How long it will take to receive the order?
Botched Android 13 Update(How to downgrade)
Hi, i recently got the Android 13 (One UI 5) update for my Samsung S21, and ever since the update my phone has been laggy, slow and buggy. How do I downgrade from this terrible update back to Android 12. Its making the phone borderline unusable and I...
