apple watch series 4

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I'm a Participant Level 1 chrisliu0424
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apple watch series 4

Apple just announced Apple watch series 4 yesterday!

 

For the GPS+Cellular, they support Rogers in this generation, since Rogers and Fido are the same company, does Fido support series 4 too?

Accepted Solution

Re: apple watch series 4

Hey @chrisliu0424

 

Welcome to the Community Smiley

 

We don't support Apple Watch.

 

We anticipate a lot of excitement around the new iPhone models and that is what we're focusing on. As of now, we don't have any updates on whether or not we would carry/support Apple Watch in the future. I'd suggest you keep an eye on fido.ca for updates on our products and services.

 

That said, you can buy the Apple Watch and pair it with a compatible iPhone using Bluetooth or Wi-Fi, but not our LTE network. 

 

Hope this clarifies!

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I'm a Participant Level 3 logicallayer
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Re: apple watch series 4

I must say as I have been with Fido for awhile that my disappointment for not supporting apple watch is above and beyond.

 

It feels Fido fails to treat their customers with the respect they deserve. We know that Fido is built on Rogers' network and while Rogers has rolled out support for eSim back in Dec 2018 Fido continues to falling behind.

 

It is low to say the least that the company play such games at the expense of such a large customer base of Fido just to do brand Rogers separately.

 

If you are unable to identify a Rogers as a brand through bringing a true unique value then don't play games by holding value back from Fido's customer that you can probably enable by a click of a button.

 

This low unfair competition is why us Canadians are going to support American companies to come in and bring true competition to this market.

 

It is only matter of time while the big 3 continue to play low through manipulating the market unfairly.

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Re: apple watch series 4

Hey @logicallayer!

 

I've moved your post here as it deals with a similar topic. 

 

Although we don't support Apple watch at this time, we're always looking to offer the most to our customers and we do appreciate the feedback. 

 

In terms of eSIM, it is supported on newer iPhone models, check out the solution on this thread for more information.

 

 



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I'm a Participant Level 1 Bbc
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Re: apple watch series 4

13 year fido customer & business owner here, bought a 1000$ Series 4 apple watch with esim to make sure Im connected with business clients for when the iphone is out of charge or away from me, which happened a couple of times resulting in miss-communication with my clients. Now I find out that such basic support with technology from 2017 is still not supported by fido. This is very frustrating given the parent company Rogers has already announced the watch plans. You should let us know now if you will ever support it so professional people like me can start planning ahead. Whats the news so far fido?

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Re: apple watch series 4

Hey @Bbc

 

Thank you for taking the time and sharing this feedback with us. At the moment, there are no additional news relating to this other than the Accepted Solution to this current thread. The best way to use this specific service would be pairing the Apple Watch with a compatible iPhone using Bluetooth or Wi-Fi, but not our LTE network. 



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I'm a Participant Level 1 axle167
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Re: apple watch series 4

the answer to this is simple.

 

Fido is considered to be a lower tier brand compared with Rogers and Fido's main purpose is to widen target customer base under the Rogers banner.

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I'm a Participant Level 1 Atts_11
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Re: apple watch series 4

Just what does "we are focussing on the new iPhones" actually mean.  I don't mean to be rude, but focus???  You don't need to design or manufacture them.  You buy them and "put them on the shelf."  You then figure out a reasonable/competitive price...So the focussing means?  Stare at them on the shelf?

Is Fido less capable than Telus, Rogers, and Bell?  Those companies have the amazing multitasking ability to "focus" on iPhones AND Apple watches.

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Re: apple watch series 4

Hello Atts_11,

 

  Welcome to the community!

 


@Atts_11 wrote:...Is Fido less capable than Telus, Rogers, and Bell?...

  Fido isn't less capable than the Big Three providers. They made the decision to provide different offerings.

 

  There are three main levels of provider offerings: The Big Three (Rogers, Telus, and Bell); their Flanker brands (Fido, Koodo, and Virgin Mobile, respectively); and their pre-paid brands (Chatr, Public Mobile, Lucky Mobile, respectively). The other providers would be interspersed among their respective levels.

 

  Each level of provider offers similar services. Since the offerings and price points between levels can be rather different, you can't really compare providers from different levels. The Big Three might offer smartwatch plans, but their price point for similar services is also generally more than the flanker brands. As far as I am aware, none of the flanker brands offer smartwatch plans. Fido does allow the use of smartwatches with their own plans, however, your phone and smartwatch would work independently from each other. Since they do not offer smartwatch plans, they have decided not to offer a device which cannot be fully used as intended. Instead, their device line-up showcases phones which can fully utilise Fido's service offerings.

 

  If they they do, in the future, decide to offer smartwatch plans and associated devices, it will be posted on Fido.ca.

 

Hope this helps 😀

 

Cheers

 

 



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