Hello,
Your device must be compatible with the Fido/Rogers network, which uses:
GSM ~ EDGE (2G) ~ on band 5 (850MHz).
UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).
To access LTE, the device must be compatible with one or more of the following:
- 700 MHz on Band 12;
- 850MHz on Band 5;
- 1900 MHz on Band 2, Band 25;
- 1700/2100 MHz on Band 4, Band 66;
- 2600 MHz on Band 7.
The more compatible bands/frequencies a phone has, the greater likelihood of service. That said, the phone does not need to be compatible with all of the bands/frequencies in order for it to work with the Fido/Rogers networks. Access to the networks would depend on the bands/frequencies of the surrounding towers. Not all of the towers use all of the bands/frequencies. For more info, see here.
Hope this helps 
Cheers
Hello Phdude,
I think the use of smaller SIMs is a space saving measure. Real estate is a premium in phones. Phone manufacturers want to pack as much technology as they can into relatively small spaces. The reduction in SIM size makes additional room for other parts.
If I remember correctly, I believe the cost of a new SIM is approximately $10 (before taxes). While fewer and fewer devices might be designed with micro-SIMs in mind, that sized-SIM would still work in older devices. In fact, I believe most newer SIMs are now tri-SIMs (see image here). That is, they are designed to be either standard-, micro-, or nano-sized, depending on one's needs.
Hope this helps 😀
Cheers
Hello Sonny875,
Have you verified whether the phone has the necessary compatible bands/frequencies? You can verify those at the beginning of this thread.
Have you verified that the phone is using the proper APN settings? If the phone is LTE-capable, it should be using ltemobile.apn. You can verify the proper settings here. You should also verify that the APN includes the MMSC, MMS Proxy, and MMS Port settings.
Hope this helps
Cheers
Hey @Croustibat,
We're not able to provide the exact regional breakdown of which provinces are covered by this LTE band. We also cannot confirm 100% guaranteed service on non-Fido phones. That being said, if you're phone is compatible with Band 4 and or Band 7, the LTE should work well.
Hey @jaggu2001
Welcome to the Community!
iPhones do not require APNs to be added manually. Can you please confirm how and where did you add it?
Have you checked your device's settings and enabled LTE?
Let me know how it goes.
Hello Samgabbay,
Welcome to the community!
Thanks! That's a great suggestion!
Do you have any further information other than committed support until 2018? While it has been widely rumoured that Rogers plans to decommission the 2G (GSM) network by 2018, there has been no official statement from Rogers to that fact. Did you see my earlier post above? I just find it peculiar that the Rogers Enterprise description of their Network Coverage switched from ...committed support until 2018, to ... only national carrier offering combined GSM, GPRS, EDGE, 4G HSPA+, LTE... with no mention of 2018. Note that it's the same source -- referenced by Wikipedia-- which likely started the rumours with the original statement.
Admittedly, I haven't been able to find any corroboration but if the dates in the graphic are correct, then the decommission of the 2G network won't occur until 2020.
Hope this helps
Cheers
Hello Strauss44,
Welcome to the community!
I'm guessing that your old Nokia phone is a 2G or GSM only device.
It is true that Rogers is no longer increasing its GSM coverage footprint and has only committed to support its 2G GSM network until 2018 (see here). However, I think the likely reason you experienced those service outages along your road trip is because you might have travelled through areas not covered by Fido/Rogers' towers (see here). Newer phones/devices would have been able to roam on the other networks as Fido-EXT (Extended Coverage) when outside of Fido/Rogers coverage. However, none of the other service providers in those areas offer 2G services anymore. Even when they did still offer them, they were on the incompatible CDMA network.
Unfortunately, I haven't been able to find a more definitive date for when the GSM network is to be decommissioned.
Hope this helps
Cheers
