Hello @gordonhwin,
Thank you for your message. To answer your question, it can take a few business days for the return to be processed. It is the date we receive it that we use for the 15-day return policy.
Hope this help, you'll see the ch...
Thank you for the update, @Generalx.
Someone from our IT department will contact you as soon as possible with an update or a resolution regarding this situation.
Thank you for your patience!
Hello @Ampo,
It looks like a text-to-email message. Do you recognize the number in the email address it's sent from?
Did that number try to contact you by other means too?
Thank you for the clarification, it can take sometime before it's reflected on your account.
If you have any concerns don't hesitate to reach out to customer service and we'll be happy to look into this for you.
Hello @christopherdiot,
We haven't gone underground just yet and we're still very much assisting our customers.
Although, this is certainly not the experience we want you to have, we also have other channels through which you can contact us...
