Sorry to hear OP, had to find out the hard way that CPO devices are a complete joke. I upgraded my phone last month, recieved a CPO 'Like New' [a term Fido uses quite loosely] iPhone 12 PRO. Booted it up only to find the battery health was 85% - my ~4 year old iPhone XR has a battery health of 82%. Going back & forth with Fido, who assured me the phones are 'Like New' but they cannot test battery health [then why call them 'Like New'?], I received a second iPhone 12 PRO....Only to have the same issue!!
The CPO program is not worth anybody's time and effort. The fact they push these phones like they are good deals is highly suspect IMO. Nobody is 'testing' anything, as far as I'm concerned they simply make sure there are no scratches on the units and send them back out.
Oh yeah - tried to return the second unit I recieved. Had a customer service rep. tell me it would be sent out in 3 days. After 2 weeks, recieved nothing. A second rep. told me the exchange was declined shortly after being placed - was anybody going to tell me?
