OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
not receiving some texts/voice calls!
Hello, This morning I haven't been able to call - the calls drop before connecting, and people are not able to call me; I'm also not receiving all texts - only some. Missing texts has been going on for at least a week now. My phone is Samsung Galaxy ...
Resolved! Europe SIM card
Hi, I arrived in Italy and purchased a SIM Card. When I purchased my Samsung phone in 2018, the store told me it's unlocked, but once I put the Italy SIM card, phone says I need a unlock code. Where or how I can find this code?
Resolved! Screen mirroring on Samsung
With my Samsung Galaxy A8 How do I screen mirror to things like my chrome,streamer ? Thank you
Resolved! Accessories for Samsung Galaxy A8
I recently purchased threw Fido a Samsung Galaxy A8. Can I not get any accessories for my phone from you ? Thank you
Resolved! Issue with my phone purchased through fido
Hi, I bought a pixel 2xl through fido online and is using it. Today, while I was listening to music through my wired headset, it suddenly stopped and I am no longer able to connect my headset. The phone is not recognizing headphones. I am in warranty...
