I had an iphone 6 and upgraded to an LG G5 recently with a new sim card. I have noticed from several different contacts that i am not receiving all of my text messages. I am super frustrated and I have tried turning off the VoLTE and it has not helped. Someone please help!!
Solved! Go to Solution.
LG began to roll out an update to the default messaging in October to fix this issue.
Some of you have mentioned that you're still experiencing issues following the update; can you all confirm that any third party SMS applications are removed, and ensure that your stock messaging app is updated to version 18.104.22.168?
I hope it is working. I missed a few pictures that were sent to me last week so am a little hesitant to say it's 100% . Why is it that I need to have data on to receive MMS messages? And why do long texts turn into MMS?
Hey @Skyegirl ,
Thanks for the update
Picture messages require data to go through the network, this is why it needs to be on, please note that it will not use your data though! In terms of the texts, with certain phones when the message is too long it turns it into an MMS , that way it gets sent as one message and not multiple ones.
Hope this helps !
I have a Samsung S6 i'm using Android Message and i don't receive any text at all, i will if i send a message first but after a while i wont. PLEASE CHECK YOUR SERVER'S!!! CLEARLY THERE IS AN ISSUE, IT'S HAPPENING WITH THE DEFAULT SAMSUNG APP ALSO.
Thanks for the details! Do you have the Enhanced features enabled on the messaging app? (Open Android messages, hit the 3 dots, then Settings, then Advanced).
If yes, are you connected to a Wi-Fi network when you try to receive those text messages?
Enable enhances features " Use data for messaging when available" is on but i'm on the LTE. so far the samsung default messaging app works so i'm not sure if it's just android, but the same issue happened before and apparently Roger/Fido messaging server were the cause.
have you tried using a different messaging app instead of the stock default one?
Although, you have an S8 and This thread started with an LG G5, it may simply be an Android-related OS issue. I replaced the stock app with Textra and TA-DA:smileyvery-happy: all texts in and out world flawlessly!
Seemed to also help another user on this forum although she had a G5 too.
Give it a shot. Can't hurt. Better than waiting for Fido and you'll know within 30 seconds if it works.