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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206128 Views
  • 63 replies
  • 22 likes

Resolved! Alldocube Neo X tablet supported?

Here are the specs for my Alldocube Neo X.  This a new and very nice Chinese tablet I got from Banggood. 4G NetworkSupport TDD+FDD 4G network and SIM card slot.Dual [nano-]SIMGSM:B3/8WCDMA:B1/8CDMA:BC0/EVDOTD-SCDMA:B34/39TD-LTE:B38/B39/B40/B41FDD-LTE...

bjbrogan by • I'm a participant level 2
  • 1812 Views
  • 2 replies
  • 0 likes

Blacklisting

Can Fido blacklist a phone for non payment ? I bought a iPhone from someone I know. I went to put in a new SIM card for pay as you go and it will not work. I have tried other ppl SIM cards in the phone as well and nothing. It's an iPhone 11 so they a...

caskie_9 by • I'm a participant level 1
  • 2308 Views
  • 1 replies
  • 0 likes

Resolved! Phone Upgrade with Existing Plan?

How would I be able to upgrade my phone (16GB Iphone 5S) while still keep my existing plan (2GB $55/mo)? I've spoken to two Fido representatives (not helpful at all), and basically told me that I would have to  pay $80/mo for 1GB so I can upgrade.   ...

aa898 by • I'm a participant level 2
  • 14513 Views
  • 9 replies
  • 0 likes

Temporery suspension

I have to go home from October 6th to January 14th, 2021, so I'm going to suspend internet service at that time. Please tell me how to apply.

youngsik by • I'm a participant level 1
  • 1095 Views
  • 1 replies
  • 0 likes

Resolved! Network unlock code

Hi there,  I just ordered a new phone on line.  It tells me that I am going to need a network unlock code.  Where do I find this or where do I get one?  Thank you.  Roxane K

Rkleine by • I'm a participant level 1
  • 2391 Views
  • 3 replies
  • 0 likes
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