I had an iphone 6 and upgraded to an LG G5 recently with a new sim card. I have noticed from several different contacts that i am not receiving all of my text messages. I am super frustrated and I have tried turning off the VoLTE and it has not helped. Someone please help!!
Solved! Go to Solution.
LG began to roll out an update to the default messaging in October to fix this issue.
Some of you have mentioned that you're still experiencing issues following the update; can you all confirm that any third party SMS applications are removed, and ensure that your stock messaging app is updated to version 18.104.22.168?
Thanks for clarifying @Kerrbear1
Could you try sending yourself a text message, from your phone, to your own number?
Let me know if you receive the SMS!
Also, I took a few minutes to go over any recent issues we encountered with SMS. From what I saw back in July, certain Fido users who were outside cellular coverage couldn't receive SMS, when they were using Wi-Fi calling. They could still make and receive phone calls as well as send SMS though.
We've got a team that's still working on fixing this. If that is the case though, you should receive the missing SMS once you move back to an area with cellular coverage.
Could you also verify if Wi-Fi calling is turned on?
Once it's turned Off, could you try a test and have someone send you an SMS?
Thanks for checking that out!
I am glad I found this thread. I guess I can add one more name to the list of text messages being received sporadically. For me I think it was mostly from one person, but how can you be sure. Also on LG G5. What's up with that!!!
I will try the Textra as noted from another user earlier in the thread. This is a royal PITA, resorting to emails to confirm texts are being received by me and that the recipiant sent back.
Galaxy S8, not receving text messages intermittentaly. Quite frustrating. Called fido and they "reset the line" asked if it working now sir? Well how am I supposed to know?
It's ridiculous that i pay 80$ a month for this terrible service. My boss is losing his mind thinking I don't answer his texts. Unacceptable.