Apple Watch Series 3

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Apple Watch Series 3

When is Apple Watch support coming?

 

I want to buy one of the new cellular models.  So far only Bell and Telus are supporting. What about Fido!

 

 

 

Accepted Solution

Re: Apple Watch Series 3

Hey @Redline45!

 

I moved your post to this thread as it deals with the same topic.

 

I can confirm that Fido will not carry Apple Watch at launch. This will be something we look at as we build system functionality to support this technology. You can definitely still buy Apple Watch Series 3, both the cellular and non-cellular version and bring it to Fido. You’ll be able to pair with a compatible iPhone using Bluetooth or Wi-Fi, but not our LTE network. You can check the most recent compatibility on Apple's website.

 

Hope this helps Very_Happy

View solution in context
Flag this to a Moderator
Message 1 of 41
47,984 Views
Highlighted

Re: Apple Watch Series 3

Hello @AJ12345,

 

Welcome to the community!

 

On September 12th Rogers said on their twitter that "Rogers and Fido are not currently carrying the Apple watch" then I came across this article here.

 

So its not clear what they are doing but as usual if or when they do it will be announce on the website so we will just have to keep an eye on the site for updates.



Flag this to a Moderator
Message 2 of 41
32,193 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Apple Watch Series 3

Does anyone know when Fido will start supporting the new Apple Watch?

Flag this to a Moderator
Message 3 of 41
31,515 Views
Highlighted
Senior MVP Senior MVP
Senior MVP

Re: Apple Watch Series 3

Hello Redline45,

 

  Welcome to the community!

 

  It doesn't appear likely that Fido will carry the new Apple Watch any time soon. In a statement to MobileSyrup, a spokesperson said: “We expect a lot of excitement around the new iPhone models and that is what we are focusing on. Rogers and Fido are not currently carrying the Apple Watch. Carrying the Apple Watch will be something we look at as we expand of our device portfolio.”


  If Fido does not offer the Watch, I think it's rather unlikely they will provide support for a Smartwatch plan.

 

Hope this helps Smiley

 

Cheers

In a statement to MobileSyrup, a spokesperson said: “We expect a lot of excitement around the new iPhone models and that is what we are focusing on. Rogers and Fido are not currently carrying the Apple Watch. Carrying the Apple Watch will be something we look at as we expand of our device portfolio.”

Read more at MobileSyrup.com: Apple Watch Series 3 Canadian availability and pricing
In a statement to MobileSyrup, a spokesperson said: “We expect a lot of excitement around the new iPhone models and that is what we are focusing on. Rogers and Fido are not currently carrying the Apple Watch. Carrying the Apple Watch will be something we look at as we expand of our device portfolio.”

Read more at MobileSyrup.com: Apple Watch Series 3 Canadian availability and pricing
In a statement to MobileSyrup, a spokesperson said: “We expect a lot of excitement around the new iPhone models and that is what we are focusing on. Rogers and Fido are not currently carrying the Apple Watch. Carrying the Apple Watch will be something we look at as we expand of our device portfolio.”

Read more at MobileSyrup.com: Apple Watch Series 3 Canadian availability and pricing
In a statement to MobileSyrup, a spokesperson said: “We expect a lot of excitement around the new iPhone models and that is what we are focusing on. Rogers and Fido are not currently carrying the Apple Watch. Carrying the Apple Watch will be something we look at as we expand of our device portfolio.”

Read more at MobileSyrup.com: Apple Watch Series 3 Canadian availability and pricing

 


Flag this to a Moderator
Message 4 of 41
31,511 Views
Highlighted
Moderator
Moderator
Solution

Re: Apple Watch Series 3

Hey @Redline45!

 

I moved your post to this thread as it deals with the same topic.

 

I can confirm that Fido will not carry Apple Watch at launch. This will be something we look at as we build system functionality to support this technology. You can definitely still buy Apple Watch Series 3, both the cellular and non-cellular version and bring it to Fido. You’ll be able to pair with a compatible iPhone using Bluetooth or Wi-Fi, but not our LTE network. You can check the most recent compatibility on Apple's website.

 

Hope this helps Very_Happy



Flag this to a Moderator
Message 5 of 41
31,503 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Apple Watch Series 3

I know you guys are at the mercy of your parent (Rogers) on this, as you're using their network, but I think Rogers needs to provide more information on this.  As the country's original GSM (formerly TDMA) carrier, I think Rogers owes its customers an explanation why it hasn't put support in place for the GSMA eSIM which would have supported the Apple Watch.  It's certainly not a case that Rogers wouldn't have known about this months (likely over a year?) in advance.

 

The least Rogers owes its customers is a timeline for implementation of the changes necessary and an ETA on when the Apple Watch will be offered by its carriers.  (and do Fido the benefit of not delaying its launch - no reason why the two carriers couldn't be launched in parallel).

 

The holiday season is coming, when all of the carriers roll out exceptional deals to try to poach from each other.  If the plans offered by Bell and Telus are comparable to many of the plans we enjoy on Fido and Rogers, and there's still no commitment on this, it's likely to be a tipping point for a considerable number of your subscribers.

Flag this to a Moderator
Message 6 of 41
31,222 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: Apple Watch Series 3

Sorry Fido,

 

I've been with you for almost a decade, and I like the plan I have, but I realllllllly want to use my Apple Watch 3 with your cellular service. If you cannot support this or give an indication that you will support it eventually, then I'll be leaving for Bell in October when the iPhone X comes out.

If anyone feels this way, please chime in.


Thanks,
Mat84

Flag this to a Moderator
Message 7 of 41
31,099 Views
Highlighted
Former Moderator
Former Moderator

Re: Apple Watch Series 3

Hey mat84!

 

We definitely don't want to see you leave!

 

I moved your post to this thread as it should clarify things for you. 

 

Let us know if you still have any questions!



Flag this to a Moderator
Message 8 of 41
31,090 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: Apple Watch Series 3

I love my plan with Fido, but unfortunately I want to be able to leave my iPhone at home and use my Apple Watch Series 3, and since you don’t support Apple Watch I will be switching to Bell.

Flag this to a Moderator
Message 9 of 41
30,791 Views
Highlighted
Former Moderator
Former Moderator

Re: Apple Watch Series 3

@Jamie3 We'll be sad to see you go. Sad

 

If you have any other questions or concerns, let me know!



Flag this to a Moderator
Message 10 of 41
30,751 Views