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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209015 Views
  • 63 replies
  • 22 likes

Resolved! Temporary Account suspension

Dear Fido I am not in Canada for few months now and due to covid pendemic I would not be able to come back as I am stuck in India. I would like to Temporarily suspend my account for next 6 months. Also can you please help me to get a tollfree to call...

Varendrapal by • I'm a participant level 1
  • 1580 Views
  • 1 replies
  • 0 likes

Roaming Charges

I live close to the American border and keep getting dinged with roaming charges for just coming near the border. I'm tired of this. How do I keep my phone from connecting to the American networks?

sheviperrr by • I'm a participant level 1
  • 931 Views
  • 1 replies
  • 0 likes

Phone is suspended and monthly fees continue to be charged !

My FIDO phone account was suspended over a year ago at suggestion of FIDO rep, after we told FIDO of our financial difficulty due to being on extended sick leave due to PTSD. We were told, suspension meant time to reduce my bill over time, but that I...

HM13 by • I'm a participant level 2
  • 2063 Views
  • 3 replies
  • 0 likes
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