OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! So disappoint and frustrated with Fido...
Long story short...My wife's phone is dying...so I suggested her to switch from Rogers to Fido and get a new phone. She wants to have a S21 Ultra. So I went to a Fido store. They don't have S21 Ultra in store, and they can't find one from another ...
No 4G Data: (
Hi there! I hope that you are all having a nice day! Today my data suddenly showed 3G instead of 4G. I've contacted live chats & telephone support several times and a coupe of restarts had been done, which did not solve the issue. I did everything I ...
Resolved! Samsung Galaxy Watch
Hello i recently bought a samsung galaxy smart watch with LTE capability. When will i be able to hook it up through FIDO. I am a long term customer and am eagerly awaiting the date. Can someone please let me know what exactly is going on with smart w...
Resolved! Huawei P30 lite Dual SIM works?
My huawei p30 lite coming with a Fido contract has only SIM1 slot working even the phone itself has two physical SIM slots. Is this because Fido's policy which disabled the slot 2 ?What if I buy a huawei p30 lite from amazon, which claims to support ...
No mobile data on phone
Hey, I am Ayat. For the last 1 month, I am unable to use the internet from my phone. I have two phones. I have tried to exchange the sim on my both phones. But, it didn't work. Don't know what's happening with the internet, even though I can call any...
