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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Very bad CS experience
I wanted to share my experience when i wanted to engage in another 2 years! My husband and i have our lines with fido since 2018, we both engaged in a 2 years plans. Since the contract comes to an end soon we've been browsing some good offers woth Fi...
Messages from +4735
I got 10 messages from 4735 even though I replied STOP, this kept sending me 4 more times. It was seriously annoying so I blocked that number. Is this scam?(These are what I got from 12:11 pm to 1:10 pm 2020/09/10(blocked this number around 1:30pm))
RUDE AND ARROGANT STAFF MEMBER
On April 10 @2:30 pm I stopped by the Fido kiosk in the Royal Centre Mall of New Westminster, B.C. to ask a very simple question. A young Asian lady with short hair was the only one working at the kiosk and spoke to me as if I was an **bleep** with...
Resolved! Delays for Final Balance Refund
I recently cancelled my Fido mobile phone plan and changed to another company. On March 25th, I received a bill from Fido, and my bill total changed to -$42.10. The customer service said that I will receive a cheque in two weeks. However, I haven’t r...
Privacy breach or phishing scam?
K I'm almost certain that I am receiving text messages for someone else's account. I called customer service and they said it was a phishing scam. The links in the text messages have the https and the other persons full account number....
