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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Small Plan and New Device Purchase
I currently have a 'small' plan and have nearly paid off my current phone. When looking at upgrade options online, it doesn't seem to give me the option of keeping my current plan and subsidizing the cost of the phone. Is it possible to do so, or wil...
Bad offer
I wish you never called me a made an irresponsible offer to interrupt my cummonication system and my life. very useless company and personal
Getting plan back
Can I get my plan back when I just purchased an offer that Fido gave me ?
April 19 no wireless service- no credit to my may bill
I got message said will not charge for the day April 19 without wireless service, however I just received new bill today for April 25-may 24, I didn't see any credit applied to my account. it is very small amount for 1 day but should honor what Fido...
Refer a friend credit was never received
Hi Fidoi referred my friend and I was promise $50 as a credit. This was back in November 2020 and I still have not received my credit. Each time I inquire the customer service says they are investigating. However, last week I got and email saying tha...
