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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New Device Order Questions
Hi all, I just ordered a new phone for my spouse but then thought I should have had it done through pick up at a store location (the closest one is in a grocery store so it should be open) but I can't find a way to change this via my account or who t...
Refer a friend - Credit Not Received!
Hi folks, My friend joined Fido using my referral code end of Dec 2020. Months go by with no bill credit for either of us. I reach to Fido support. Nice guy checks both of our accounts are in good status, should get bill credit. But I should contact ...
Brightstar is scam ,thats how they make money
When you receive device after 20days and that that too whose battery life is already at 90% and the charger i got along can't be used because of Dollar store quality,can't even insert data cable as port inside is tilted ,the data cable too is of garb...
Resolved! Fido timer ripoff
I have been on Fido's $10 a month prepaid plan for many years now, I very rarely use my phone, very ,very rarely, that is why this $10 a month plan suits me, with the very rare calls having to be made, or received, costing me 15 cents per minute. Ju...
Resolved! CHANGE FIDO SERVICE TO OTHER COMPANY SERVICE
Hi,I have been using Fido for 2 years. They have charged me with roaming charges even I informed them by calling customer care and by email that I am travelling and I will not use Fido services.Secondly, I am paying for my services for the last 5 mon...
