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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
30 day limit
Hi! I updated my address yesterday and was planning on getting the note 10 plus on clearance promotions but was told I have to go to a physical store due to the 30 day limit. Is there any other way to bypass this and have it sent to my new address in...
Texts from Android Phones not coming through while on WiFi
While my phone (Galaxy S9) is connected to wifi I can recieve texts from iPhones and group messages from Android devices, but I cannot receive texts from other Android devices while I'm connected to WiFi. Any solutions?
False advertising practice
So I have spent 9 hours with every means of fido support and I want to educate potential buyers to a bit of an issue with fidos system. Current the s20+ is being offered to me for $34.99. I chose the $45 rate plan. The promotional credit is $48.34 so...
Billing Problem
Hi I've purchased another line thru website and I choose Fido Payment program for tablet but my bill was charge full amount of the tablet. This is unacceptable for me. I also have upcoming 2nd line purchased with same process that I did so it will be...
Resolved! Cancel my plan
I have been trying to cancel my account online and over the phone but it is very unclear how to do it, and I have currently been billed for 2 months that I have not used the account at all. Please could i have some guidance on how to do this?
