Fido Data counter is broken

Fido Data counter is broken

Fido Data counter is broken

Rikkim
I'm a Participant Level 1

Fido Data counter is broken

I have been getting annoying text messages from Fido telling me that I have used up my data. I have not changed anything in the last 3 years in how I use my phone or iPad. Also the pandemic has kept me in my house. My devices are all connected to my wifi 24/7, so where does fido get the idea I have been using data? The only reason I can figure is that their systems are broken, again!

1 REPLY 1
KAPABLE-K
MVP

Hello @Rikkim,

 

Welcome to the community!

 

If you have WiFi assist enable that could be the reason why your data is being used, disable it if it is enabled.