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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24034 Views
  • 0 replies
  • 8 likes

Utility Purchase

My credit card was charged $78.54 as utility purchase.There is no bill in my account to refer to this charge. 

andy56781 by I'm a participant level 1
  • 711 Views
  • 1 replies
  • 0 likes

an issue about billing address

I had a small issue about my billing address with fido two days ago. In my profile, the billing address is correct. I ordered a new phone with a two-year plan the day before yesterday, the same day of the national outrage of calls and data, when I ch...

luzhang99 by I'm a participant level 2
  • 1114 Views
  • 2 replies
  • 0 likes

very weak to no signal in half moon bay -barrhaven, Ottawa

i am moving to a new house and fido's service in that area is very weak and sometimes even disconnects.Near Russet Terrace and River mist road. do you plan on improving the service in this area or should i consider moving to another provider with str...

ASinno by I'm a participant level 1
  • 1237 Views
  • 1 replies
  • 0 likes