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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23607 Views
  • 0 replies
  • 8 likes

Resolved! Add new line meaning

Hi, I noticed there is an option to add a new line in my account. What does it exactly mean?Can I add another person to this line? If so, are we going to have 2 separate numbers?What's about data, do we share all the available data? Thank you

Vhjkivvggh by I'm a participant level 3
  • 2302 Views
  • 1 replies
  • 1 likes

Outgoing call to Iran ends to music loop

Hi, Whenever I make a direct outgoing call to Iran I hear a music. It is happening on my both of cellphones and also from my Fido wireless home phone. It doesn't matter which number I call and same thing happens. This issue started  few days ago and ...

Sarbaaz by I'm a contributor level 1
  • 1615 Views
  • 3 replies
  • 0 likes

Resolved! Can't view billing details.

Why does it say that I am not the account holder, even so I logged in with my email. I can pay the bill but I can't see the details.

miege3 by I'm a participant level 2
  • 25202 Views
  • 43 replies
  • 0 likes

Wondering if Fido has an option to block "Unknown Number"

Over the past 2 weeks I've received repeated "Unknown Number" calls, multiple times a day ( roughly 2 hour intervals). When I answer, there is nothing at the other end! It's starting to get very anoying and disturbing. Has Fido figured out how to off...

Agilispeed by I'm a participant level 2
  • 1085 Views
  • 1 replies
  • 0 likes