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Fido Bills showing Financing details W/O Discount

3Pi
I'm a participant level 2
I'm a participant level 2

Months ago, bought 3 phones, after discount, monthly financing charges should be $27.91+tax, for each phone.

Fido Bills showing financing charges $41.88+tax, no discount.

Times 3 phones, over several months, becomes nice change. 

 

HELLO!!!

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello 3Pi,

 

  Welcome to the community!

 

  I understand the financing charges might not show any discount, however, are there any credits on your account? It's a common misconception that the monthly cost of those phones are reduced. However, that is technically not the case. The device cost shown on the website was calcuated after bill credit. The monthly cost of the phone remains the same but customers are getting a credit on their bill to offset the cost of the phone.

 

  The bill credit is applied to the account and does not directly affect the actual monthly financing cost. In your case, the original monthly financing fee and bill credit would calculate to $27.91 plus tax per month. However, the monthly financing fee does not actually change.

 

  Is it possible there are bill credits on your account which are offsetting the monthy financing charges?

 

Hope this helps 😀

 

Cheers