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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23610 Views
  • 0 replies
  • 8 likes

Absolute Fraud

BEAWARE OF THE COMPANY-TOTAL WATE OF TIME Do not trust anything their employees and superiors advise on call. They make many promises and fail to deliver them. I called Fido to cancel and port to a different provider because I wasn’t getting satisfac...

Sahithi11 by I'm a participant level 1
  • 1076 Views
  • 2 replies
  • 0 likes

Free data offers

Hi    My name is Amandeep and I've been with fido for 4 years now and now they are offering some loyal customers free 15 GB data on their plan, but I didn't get anything. I been thinking changing Fido for sure.   

Amandeep2997 by I'm a participant level 1
  • 645 Views
  • 1 replies
  • 0 likes

Resolved! While upgrading phone on FIDO, no text plan is shown

I am trying to upgrade my phone on FIDO website, but while i have chosen a new different plan, it shows the data plan and its price, it shows the unlimited canada wide minutes and its 0$ price, addons 3 voicemail and its 0$ price, but it does not sho...

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Arif01 by I'm a participant level 2
  • 724 Views
  • 1 replies
  • 0 likes

Caller ID issue Strange!!

Hi Guys! I have a strange issue with my fido SIM.I switched to fido from Fizz in November 2020 and kept the same number which was with fizz.Since I have joined fido. My caller ID is not showing up on another phone whenever I am making calls to them. ...

mansisuthar by I'm a participant level 2
  • 1105 Views
  • 3 replies
  • 0 likes

Worst customer service experience ever

I was sent a promotion for an upgrade to a new phone, when trying to get it done through the website I consistently got errors. Then I called customer services and basically was told that they can only send the phone to my old address and if they upd...

SV14 by I'm a participant level 1
  • 619 Views
  • 1 replies
  • 0 likes