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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Upgrading my plan
Hello there. I've been offered a new plan from Fido recently. It's a 15GB data plan and it seems to be a special offer for my line. However, I don't know when would be the best possible time to change plans. I added my line Feb. 28th and my bill for ...
Resolved! Ipad not received yet
I ordered iPad Air 2020 10.9" in January 11, 2021 and its march now and i haven't received it yet. Everytime i talk to someone i get different answer. First agent told me that it will be 2-5 business days next agent said it will be 2-3 weeks another ...
Billing Frustration
Hello, I am hoping a manager can contact me for some sort of resolution. The first time i tried calling fido customer support I waited for almost an hour then once I finally got through to an agent the line disconnected and they didn't call me back....
FIDO worst customer service and support in Canada!
Called customer service to complain that the service I have been paying for - voicemail to text - stopped working months ago and also that I had not been receiving voicemails for the past week. First call: spoke with agent for 15 minutes to expl...
No service - account says cancelled
My phone worked fine yesterday, today it has no bars all day and when I log-in to my account on fido it says my account has been cancelled. I never cancelled. This must be some Fido glitch, has this happened to others?
