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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Resolved! Fido customer service keeps lying ...

Hi.I upgrated my phone with a customer service guy on the phone. He promised me a special price for a S10 but when i recieved the bill it much higher then the regular price. I called them about it. And they promised that they will fix it but never ha...

Waro by I'm a participant level 2
  • 2394 Views
  • 5 replies
  • 0 likes

NO CALL BACK after I accepted offer with Winback team

I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...

Amberc1 by I'm a participant level 2
  • 1157 Views
  • 2 replies
  • 0 likes

Resolved! Fido is a rip off

Hi everyone my name is Annie im a fido customer for soo many years however last month I actually came to know how heartless Fido policies are and what the company stands for.  In Jan 2021 I mistakenly called my husband few times and forget to disconn...

Annieskag by I'm a participant level 2
  • 1096 Views
  • 1 replies
  • 0 likes

winback offer is a scam

They offer me a device and $300 credit. I agreed, but credit doesnt apply to me.And they charge me $240 device fee plus tax on my first bill.Just want everyone to be aware. Hope I dont agreed this offer. Nightmare.....

sslin2603 by I'm a participant level 3
  • 2510 Views
  • 8 replies
  • 0 likes