General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Find my Community post

I joined Fido Community two days ago. I can not figure out to find my post. In fact, I cannot figure out how to use this service at all. Please do not tell me to call support or to make a post! Is this just another part of Fido Hell???

Resolved! Someone else is using my number

Someone else took my SIM card and made 200CAD monthly bills for over 2 months. I just found out. What should I do?

Resolved! Bill issue

I am very disappointed with the international minute features because it didn't notify you when u are done and charge u more bucks for usage. You can not believe i have a bill of over $5349 dollars and how am i going to pay that. I have a monthly pac...