Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No upgrades offered current phone not working efficiently
I have been with fido 29 years. I pay 4 phones. Yet, my phone does not work efficiently or effectively. Freezes, internet horrible, speed slow. I need an upgrade for my phones. At no cost under 2 year extended contract. Why is this so difficult wit...
Resolved! Fido mobile internet never shows 4g ?
I have been living in mississauga(square one/cooksville area- ZIP CODE L5B 3Z2). I have been using Fido since 2018.I hardly get 4g internet in my phone. Mostly it shows H/H+ and often switches to 3g. The speedtest results show download/upload speed o...
Resolved! Questionable billing charges
Hello:I've just had my Fido service terminated because of over due bill payment. I made a credit card payment for $103.69 on 11 April. This should have brought my account up to date. Wfy has my service been terminated?
Bill problem
I got a bill from fido. It charge me 167 dallas. My plan is 30 dallas per month. I looked at details and it says i tolk to someone 414 minutes oneday which is i never did. I 've use fido more then 10 years and i never use phone that much. I also chec...
How to update my Credit Card info?
I tried to update my Credit card Valid date on the website but failed, it said "Only one card can be registered per account.So we'll save the credit card you've registered for future refills.", but I am using the same card. Please tell me what shoul...
