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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23978 Views
  • 0 replies
  • 8 likes

How to cancel the charges? How to talk to a supervisor

I cancelled the Fido wireless service since last October, but my bank account was still charged monthly. so I called 6 times almost monthly to find out why I was charged. The agents who answered the call were not polite. they asked me questions, acco...

MeiFan2021 by I'm a participant level 1
  • 629 Views
  • 0 replies
  • 0 likes

A few questions?

I have a few questions, first why is there money sitting in my account when I am doing monthly billing via c.card? If I was on the pay as go service via phone cards and switched to credit card, I would think that you would charge me 20 via cc and use...

1lifanrider by I'm a participant level 3
  • 530 Views
  • 0 replies
  • 0 likes

Debt Collector?!

I have used Fido promotion once back in last year late Nov 2020 on Balck Friday deals to be a postpaid mobile/cellphone line subscriber. My number was turned to be a recycled number and I found out when I started to see I am not receiving any message...

Steve2020 by I'm a participant level 3
  • 1423 Views
  • 2 replies
  • 0 likes

Resolved! Mystery MMS from +4735

Anyone know who or what i is?Usually FIDO messages have some text, "Hi, it's FIDO" followed by stuff. This one is just a MMS, no text no sender hints. I have my phone set not to download MMS automatically, so it is just an alert that something exists...