Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Reactivate suspended account
Hello, I am returning in June from working overseas and would like to reactivate my suspended account the day I land. Could you please send me a PM to get the process started? Thanks
Resolved! Keeping free bonus 10 GB data
Hi there, Right now I have the old data plan Fido Pulse 5GB Medium which inculdes subsidy for phones. The price is $55. It has been about 2 years and 4 months, so i paid off the subsidy phone balance for the first 2 years. Some time during the ...
Horrible customer service
Hi there, I switched to fido in August 2020. I got 9GB plan for $50 out of which first month was only 4GB and promotion data was supposed to kick in from next month. Which didn't happened. (I was supposed to get $50 credit for that.) In November, I ...
Bad experience with billing
I was checking my bill and saw that I had a charge of 152 dollars in one phone call. Firstly, I was calling my family member overseas using messenger, so when I saw this charge I was confused so I called support. After many calls and texts and proof ...
Is there a data breach? Text from +92 area code
Anyone getting text/Whatsapp messages from strangers? How did they get my number? I have blocked this person! :pouting_face:
