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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

About fido bill

Hi there, we are using fido number from last more than 2 years, we have unlimited talk and text minutes Canada wide and also 1000 minutes international minutes which is including 8 countries, when we activated our fido number that time seller person ...

Drptl1376 by I'm a participant level 2
  • 1529 Views
  • 3 replies
  • 0 likes

FIDO Refer-A-Friend Nightmare

Beginning of this year, I onboarded my fiance to Fido using Refer-A-Friend. I did all the porting of the number and enrolled fiance's account using Refer-A-Friend link with Fido Rep who was handling our case.  Everything seemed like it went smooth an...

dolgas302 by I'm a participant level 2
  • 3101 Views
  • 5 replies
  • 0 likes

Resolved! Double Payment

Pay my bill twice, I get reimbursed or the payment is left for the other month. Thanks for your quick response

Y8 by I'm a participant level 1
  • 1846 Views
  • 2 replies
  • 0 likes

Sneeky extra charge

Our plan had 1,000 minues per month for calls to the UK for no extra charge.  Never used the feature before. FIDO says plan expired on May 16th.  Call made Jun 3.  No notification of plan expiry yet they continued to charge the same amount.Tried expl...

bjad by I'm a participant level 2
  • 3087 Views
  • 8 replies
  • 0 likes