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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cannot view how much I owe for my phone.
I've checked my recent bills, on the app & website & I can't see it anymore. My contract ends in October.
Resolved! Cannot send text message using Messages app
P20I can receive SMSI can send a picture MMSI CANNOT send a text.1. I put my SIM card to another phone and was able to send text - means that SIM is fine2. Used a SIM from another phone to the problem one and wasn't able to send SMS3. did factory re-...
Suddenly can't receive text messages, but can send
Hi folks, I have a OP6T and I've been using it with Fido for a few years without issues. This morning, I suddenly can't receive either direct text messages or group text messages (mms) but I can send texts to others fine. I can also text myself and ...
Resolved! Please change number of rings before voicemail
Can you please set the number of rings I receive before my wireless service goes to voicemail to 6 (30 seconds) referenced in this post: https://forums.fido.ca/t5/General-Support/Fido-Home-Phone-number-of-rings/m-p/115181 ? I tried to PM @FidoSolutio...
Misled on a promotion by Fido sales
Hello, I was offered a deal to switch over from chatr to fido and I signed up thinking it was not a short term offer. I confirmed with a chat agent that this a 'forever' deal (i have the transcript) and the salesperson who called me before I went ahe...
