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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
My prepaid balance is gone fast
Hi all,I just activated my 15$ text and talk prepaid plan and I only used 14 minutes of my 75 talk minutes, but only 1$ is left in my balance! How does this happen? Thank you
Cheaper Plans
I've been a fido customer for more than 10 years. I pay 85 a month for 10 GB and everything else is unlimited. I've been thinking of switching to another company since pretty much everyone is cheaper. I've been browsing different companies and notice...
Voicemail stopped working
Hello My voice mail has suddenly stopped. None of the online posts give accurate information how to re-establish the service. Does anyone have the process? Thanks.
Winback calls dropped
I ported out few days ago and received an email from fido saying that there would be a good plan and they would call me. I did receive two calls from them, but each time I picked up, the call dropped. Is there any other way to reach them instead of w...
False Promise
I ordered Google pixel5 in November 2020 online and put the pickup location of Fido store on worthington avenue near Chingucousy and Bovaird in Brampton. I did not received any call about pickup but after few days when I call them they told me my ph...
