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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Having problem adding a line to my account
Hi, I recently tried to add a line to my account with a basic 250mo plan at 15$/month, but It did not seem to work because I haven't got any confirmation from fido, and it doesn't show up in my account. I then tried a second time, but I still haven't...
Resolved! Set up fee
I went to fairview to buy a plan for my daughter who is 16 then it was late when I realized that $50 for the set up fee is too much! Please how to waive this amount.
Suspension for non-payment
When did Fido start suspending accounts that are only $80 over due? They shut off my data with a $45 reconnection fee, and 3 days later they are going to suspend all services with another $45 reconnection fee. $90 for owing $80. Keep in mind I pay on...
Resolved! FIDO ROAM - U.S. Charges : $10.00 at Niagara falls, Ontario
Two weeks back from now in August 2021, I have been in Niagara falls, Ontario for a whole day where I remember turning off my data roaming in my phone. Still Fido has charged me 10$ as roaming charges!! When the data roaming is turned off and not eve...
Upgrading data plan
Hello! On my Fido app it offers a feature where I can compare my plan to a better one. Right now my plan is $45 for 4 GB of data, and the one Fido is offering me to upgrade to is $50 for 20 GB. Obviously this sounds great but looking into my bill it ...
