Remove temporary suspension

Remove temporary suspension

Remove temporary suspension

margesh18
I'm a Participant Level 1

Remove temporary suspension

Hey

I am out of canada. So I added temporary suspension on my fido mobile but now I want to remove suspension but I am not getting network of fido on my mobile. It shows no service. So how can i solve this issue.?

 

Thank you

1 REPLY 1
KAPABLE-K
MVP

Hello @margesh18,

 

Welcome to the community!

 

You will need to contact customer service to have the temporary suspension removed, you can reach out to them even from outside of the country through any of the available methods listed here.

 

In order for your phone to roam in the country, you are in the device has to be compatible with the local network there.