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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO charging me full rate even after putting my account on temporary hold
I had to leave my university in Canada temporarily due to covid and had put my account on hold for the time I would be outside. Without my consent and out of the blue, my account was taken out of hold in January or February of 2021 and was charged my...
Resolved! Payment Program Promotion Credit - Actual Monthly Payment
Here is my cart summary: I am confused about my actual monthly payment. I have seen some very informative posts about on this forum by @Cawtau about this topic, but I am still unclear about some things. I know that the the full cost of the phone is ...
address
I want to update my address, but I can't find the address where I live. What should I do?
Can I used a Speakout SIM card?
My wife has a Fido account and an old phone with a mini SIM card. She bought a new unlocked phone- but it takes a nano SIM card. We happen to have some Speakout SIM cards lying around. Speakout uses the same Rogers/Fido network, and the SIM card ID ...
Billing.
I'm sort of confused to why I got an exsclusive offer of 25 g of data for 55 dollars a month. my previous phone plan was 45 dollars a month and 4 g of data unlimted call and text . So obviously I was going to upgrade for just 10 dollars more a month....
