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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Setup Service Fee Add-On?
I changed my plan to a promotional offer through the website, but noticed there's an add-on called "Setup Service Fee" for $45.00/mo. attached. Can someone clarify what this is? I'm a little confused if this is something I have to pay additionally ea...
Bad service
Feels like fido is nolonger respect their customers, they only think of getting the money, they included plans within the profile without the concern of customers, if you feel like cutting a plan just cut the service and let us know there is no lo...
I accepted an offer from Fido Winback but haven't received a confirmation
I got a call from Fido Winback team a few days ago and I accepted an offer for a device and a plan and I was told that the device would be shipped ASAP. I haven't received either an order or a shipping confirmation for the device.When I spoke to cust...
Resolved! Bill payment using checking account
I always paid my bill using my credit card, this month I decided to pay through my checking account.using my bank application I added FIDO bill, and entered my FIDO account number and everything has been done wellbut still on My account FIDO "FIDO mo...
Bango Third Party
Scammed over $100 that FIDO permitted this charge and then advised that I had to reach out to the company to reverse these charges. Why has FIDO signed an agreement with an company to bill directly instead of a credit card? They're obviously getting ...
