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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23605 Views
  • 0 replies
  • 8 likes

Win back scam??

I was contacted by the Fido Winback team on Feb 08/2021. They offered me a plan which I agreed to, gave the lady my personal details including my credit card numbers. To date I have not received the phone or anything from fido. I've contacted fido 15...

Clemy by I'm a participant level 2
  • 916 Views
  • 1 replies
  • 0 likes

Billing

I have been with fido for years and they have treated me like **bleep**. Charge me unnecessary money with my phone when I didn't do anything. They have been charging me like crazy, wont let me pay my phone plan until I pay hundreds of dollars due to ...

cynceexo by I'm a participant level 2
  • 1215 Views
  • 5 replies
  • 0 likes

three way calling or conference how to?

I'm trying to perform 3 way calling or conference using my Fido home phone with no luck.1st I make a call to party "A" - A picks up2nd click Flash button on my cordless phone3rd I make a call to party "B" - B picks up4th I hit the Flash button then "...

pachu by I'm a participant level 1
  • 1261 Views
  • 1 replies
  • 0 likes

Random credit inquiry and poor communication.

Hello,  I decided to move to Fido as Telus was overpriced for the service provided, Was super happy with my Fido service for a long long time and even provided a deposit to the retailer who set me up with fido, after a year fido refunded this and add...