Confused

[Placide]

Hello 

I bought my phone from Bestbuy store on June 27th,2021 and my phone was on contract for 2 years,,but after checking my phone later I found out that my phone is registered on two different accounts and after a few weeks I got an email from Fido saying that I have canceled my account and I have to pay full amount of the phone price before due date ,other wise I am gonna get charged interest for late payment,,,,,yesterday I went to Fido office and they said they gonna fix it but still they didn't do it ,,,,and I am wondering if it's not gonna affect my credit 

[FidoAnthonyZ]

Hello @Placide,

Welcome to the community! 

I'm sorry to hear your issue hasn't been resolved yet. Feel free to reach out using these methods and we'll be happy to help.