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I'm a participant level 1
I'm a participant level 1




I bought my phone from Bestbuy store on June 27th,2021 and my phone was on contract for 2 years,,but after checking my phone later I found out that my phone is registered on two different accounts and after a few weeks I got an email from Fido saying that I have canceled my account and I have to pay full amount of the phone price before due date ,other wise I am gonna get charged interest for late payment,,,,,yesterday I went to Fido office and they said they gonna fix it but still they didn't do it ,,,,and I am wondering if it's not gonna affect my credit 


Former Moderator
Former Moderator

Hello @Placide,


Welcome to the community! 


I'm sorry to hear your issue hasn't been resolved yet. Feel free to reach out using these methods and we'll be happy to help.