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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I haven't received my $10 gift card
I received a message on March 3rd,2021 on my app inbox, that by switching to automatic payment I would be rewarded with a $10 gift card. I switched my payment method but still haven't received the gift card. When I contacted customer service by liv...
I've been waiting for my iPad air 2020 for over a month now.
I ordered iPad air because my previous device stopped working and I needed a replacement It has been more than a month. I still don't have a date as to when I will receive it. Can anyone tell me exactly when I'll receive it? I needed it a month ago! ...
Fido doesn't seem to care
Fido really does not care about their clients. I ordered Ipad Air (4th Generation) 2020 and received an email saying it will take 2 to 5 business days to receive by mail. When I ordered on the phone, they told me it was in stock. Now it has been almo...
Banco Scam: Fraud
I received a bill that was $116 too high because of a scam with third party billing using "Banco" I went from Calgary to some regular number and somewhere else but I feel I was not believed for this fraud that indicated I was palying games on my pho...
Resolved! $150 Amazon Gift Card in 30 days, 6/7/8/11wks???
Hello, I've signup for Fido internet on Sept 6 during a promo with $150 amazon gift. Initially the gift card was supossed to arrive in 30 days, upon follow up, I was told I should receive a link within 6 wks from registration. 6 wks passed...no card/...
