Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Rude Supervisor named Kathleen
Today i called Fido customer service at *611 and escalated the call to customer service supervisor Kathleen. One of the most rude customer service supervisor i ever talked to she was interupting the talk was not ready to understand the problem i face...
Resolved! April 20 Update
I still have no phone service. it's April 20 -Tuesday. Is there an update for today?
Monthly discount removed after upgrade to new plan
I had a 2GB plan with a $10 monthly discount for 12 months begining Feb 2021, which is now removed from my account after I upgraded to the 15GB plan. Is it possible to add the monthly discount back? Change confirmation # is XXXXXXXXXXXXXXXXX I alread...
Assistance obtaining a new eSIM for my iphone
Hello, Can someone help me obtain a new E-SIM for my iphone? I manually removed my exisitng e-SIM and can't add it back to my iphone.
Thanks
I know its been a difficult day for your tech team trying to get things up and going once again. Thanks for your hard work and for getting the network online.
