a new phone delivery. No email for delivery information

a new phone delivery. No email for delivery information

a new phone delivery. No email for delivery information

justinchoi
I'm a Participant Level 2

a new phone delivery. No email for delivery information

I have purchased 1 more phone. 

but unlike the guideline, I haven't received any delivery notification email for the new one. 

Where can I find the delivery tracking number?

 

Order date : 2021.08.14

 

 

2 REPLIES 2

Hi @justinchoi , if you haven't received a tracking number yet, you should soon. If you don't have it  on Monday, give Fido a call from your device at *611 and make an inquiry there. They are best equipped to answer your question. Have a great weekend and hope you get your new device soon. 



justinchoi
I'm a Participant Level 2

ASK
JACK8:11 PM
Within 24 hours after completing your purchase, you’ll receive an order confirmation email. In the following 2 business days, you'll receive a second email with your tracking information

Note: Remember to check your junk/spam folder, just in case.
 
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After I received the order confirmation email,
If I don't receive the email of tracking information, 
what shoud I do?