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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Chat Support Privacy Question.
Dear all, I have a question about live chat support kindly made available to our use by fido. During one of my chat sessions a fido support representative requested my credit card details through a special form a link to which would look like this:...
Complaint about Chat Support Person
I had my account temporarily suspended for 6 months and when I suddenly began to receive texts and calls, I realized that I had forgotten to extend the suspension. I was connected with a person named "Donna" in the chat support. I explained my proble...
can not change number
I can not change my number online. I got the following error when I clicked change my number: "OH-OH!Some error occurred. Please try again later." I tried many times. Is this service still available online via fido.ca?
Terrible customer service
I see there are people with good experiences, which is great and all but I think fido needs to go back to having more consistent customer service reps who can make customers feel like their cared about. Social Media support team is great and all but ...
ms ann
All my contacts disappeared. I thought there were ways to recover them.
