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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23767 Views
  • 0 replies
  • 8 likes

Two Issues When Trying to Add a New Line

Hi, I'm trying to add a new line and order a new phone, but I've encountered two issues. 1. When I build my plan, how do I select unlimited text messaging? The only place I see text even mentioned is in relation to some voicemail-to-text service for ...

AT6 by I'm a contributor level 2
  • 704 Views
  • 1 replies
  • 0 likes

How is my bill pro-rated if I port out my number

I am on a Fido plan which has 500 canada-wide minutes included. I am looking to port out of Fido as I am getting a better plan deal with Freedom. Wanted to know how the bill will be pro-rated if i switch over to Freedom before the end of the current ...

MS01 by I'm a participant level 1
  • 953 Views
  • 1 replies
  • 0 likes